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178 articles
Seasonal Admin Setup
Admin Account Access Levels
How to Add an Account/Member
How to Manage Duplicate Accounts/Members
Lead Generation Accounts
How to View an Email Preview of the Mobile App Invite
How to Import a Membership Database
How to Exclude Individual Accounts From Financial Requirements
How to View a Preview of the Electronic Payment Setup Email
How to Generate a Member Directory
How to Manage Your Member Base For Inactivity
Learn About the Payment Settings in an Account Profile
How to Edit the Display of Member's Ages
How to Delete a Member Group
How to Search for Accounts/Members
How to Turn on Member/Event Notifications
How to Edit the Registration Button
How To Check if an Account is Synced to a SportsEngine Account
How to Save a Customize Account Filter
How to Customize the Account View
How to Export a Custom Excel Spreadsheet
How to Export Accounts to Print on an Avery 8160 Label
How to Preview Emailed Instructions
How to Email Autopay Setup Instructions
How to Request SMS/Email Verification
How to Delete and Undelete Accounts/Members
How to View Members with Valid SMS
How to Edit Accounts/Members
How to View Members with Verified Emails
How to Tell if Consumer Cellular uses AT&T or T-Mobile
How to Find a Carrier's Email-to-SMS Gateway
How to View Accounts with Valid SMS
How to Save and Customize Member/Account Filters and Columns
How to Export a Custom Members/Accounts Report
How to Send an Account's Email Login/Password Reset
How to Handle Situations Where the SMS Cell Carrier is Not Listed
Account and Member Status Definitions
How to Handle Accounts with Divorced Parents
Canceled/Hidden vs. Suspended vs. Waiting for Approval status
How to View an Individual Athlete's Meet Results/Best Times From their Account
How to Bulk Edit the Group Billing Status for Selected Members
Bookings Setup
How to Create a Booking
How to Change an Appointment
How to Archive a Booking
How to Book Appointments for a Member
How to Edit a Booking
How to Share a Booking
How to View the Booking Calendar
How to Clone/Copy a Booking
How to View Past Bookings
How to Create a Booking Instructors Report
How to Cancel an Appointment
How to Create a New Appointment Report
How to Print Appointments
How to View a Member's Appointments
How to Review New Appointments
How to Add a Coach or Director to the Coaches Page
How to Manage Email Opt-Outs
How to Share a Social Feed Post with Specific Members/Locations/Classes
How to Share a Post via Email or Social Media
How to Add a Scrapbook to a Post
How to Add a Social / Team Feed to a Page on the Website
How to Add a Practice to a Social Feed Post
How to Add a Photo/Video to a Social Feed Post
How to Send an Email Message to Member Groups/Location Groups
How to Send an Email Message to Email Groups/Billing Groups/Individual Active Accounts
How to Edit or Delete a Social Feed Post
What to do if an Account is not Receiving Emails
How to Add a Voice Note to a Post
How to Help Add/Verify an Account/Member's Mobile/SMS Number
How to Send SMS Text to Accounts
How to Send an Email to an Account
How to Create a Social Feed Post
How to Manage the Coaches List
How to Manage the Board Members List
How to Set Up Contact Us Recipients
How to View Sent Emails
How to Manage an Email Group
How to Manage Previously Sent Emails in the Email Center
How to Choose Specific Email Recipients Via News
How to Add Images to News
How to Manage the News Page (Archived)
How to Manage the News Page (Non-Archived)
How to Create Notification Alerts
How to Send Mobile/Push Notifications from the Web
Website Layout Overview
Website Design Overview
How to Add News to Your Website
How to Add Favicon to a Website
Image Optimization Overview
Website Components Overview
How to Add a Generic Photo or Ad Banner
How to Add Command Buttons
How to Add a Team Logo
What if My Site is Not Found?
How to Set up Google Analytics on the Website
How to Add Text and Buttons to Slides
How to Create/Manage a Photo Slideshow
How to Find Class Registration URLs and Link Them to the Home Page
How to Add a Countdown Timer to Your Site
How to Add a Photo to a Website Page
What are the Supported HTML Tags?
How to Upload and Link to Documents/Files
How to Publish My Site
How to Link to a Submenu in the Top Times Report
Privacy Policy Template
How to Use Search Engine Optimization [SEO] to Increase Site Ranking
What File Types Can I Upload to the Website?
How to Update My Website Domain NameServer (DNS) or CNAME Records
Why Can't I Click Article Titles on My Home Page?
How to Resize Images to Correct Aspect Ratio
How to Set Up the Point of Sale Store
How to Set Up Store Item Options
How to Add Sales Tax Rate
How to Add or Edit Point of Sale Items
How to Set Up a BBPOS Wise POS E Card Reader in POS
How to Set Up Verifone Card Reader in PoS
How to View a Snapshot of Low Inventory
How to View a Snapshot of the Top Items Sold
How to View a Snapshot of Sales
How to Export Inventory Orders
How to View an Item's Transaction History
How to Manage Inventory for an Item
How to Receive an Inventory Order
How to Place an Inventory Order
How to Process a Point of Sale Returned Item
How to Email Point of Sale Orders
How to Export Point of Sale Orders
How to Archive Point of Sale Orders
How to Create a Store Location
How to View the Sale Order Detail
How to Customize Point of Sale Orders
How to Search for Point of Sale Store Orders
How to Change the Due Date for a Point of Sale Invoice
How to Make a Sale
How to Manage the Shopping Cart
How to Check Out an Active Account's Shopping Cart
How to Check Out a Shopping Cart as a Guest
Point of Sale Payment Methods Overview
How to Recover Payment Processing Fees
How to Create or Remove Fundraiser Donation Levels
Event Fundraising Overview
How to Edit a Paid/Approve Donation
Swim-a-Thon Donation Refund
How to Promote a Fundraiser
How to Clone a Fundraising Event
Event Fundraising Financial Reports
How to Add an Offline Donor
How to Add/Update Documents for Fundraising Events
How to Create a Fundraiser
How to Remove a Fundraising Incentive
How to Upload an Image for a Fundraiser
How to Turn Off a Fundraiser
How to Update Contact Information for a Fundraising Event
How to Set Up Tax Deductions for Fundraising Events
Why is My Fundraiser Not Appearing On My Homepage?
How to Set Up Incentives for Fundraising Events
How to Create Fundraising Events for Specific Rosters
How to Split the Online Processing Fee for Fundraising Events
How to Turn the Lap Tracker On/Off
Fundraising Obligations Overview