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How to Update My Website Domain NameServer (DNS) or CNAME Records
How to Update My Website Domain NameServer (DNS) or CNAME Records
Updated over 5 months ago

NOTE: After changing name servers, your site may take up to 48 hours to appear on your domain. This delay, during which your site propagates, is standard for all sites.

You must update your DNS records to move your website from the SportsEngine Motion domain (gomotionapp.com) to your organization's custom domain (YourOrganization.com).

After you change your DNS or CNAME Records, contact support with your new domain so that we can update it within our system. This process is known as Going Live.

NOTE: DNSSEC is a security feature that prevents unauthorized changes to DNS entries. To allow your site to go live successfully, ensure that DNSSEC is disabled.

Helpful Tip! Before updating DNS records, you must inform us of any email accounts associated with your custom domain (i.e., [email protected]). Failing to do so will result in an interruption of email service.

Changing Domain Name Servers (DNS)

Helpful Tip! If you encounter problems finding or updating your DNS, please contact the domain registrar directly.

Use the chart below to complete the following:

  1. Find your third-party provider and use the login link to access your system.

  2. Use the DNS Instructions Link to determine where to change the Domain Name Servers.

  3. Copy and paste the following as individual Custom Name Servers.

ns1.teamunify.net

ns2.teamunify.net

ns3.teamunify.net

ns4.teamunify.net

ns5.teamunify.net

Common Third-Party Domain Registrars (DNS Instructions)

Third-Party Provider

Login Link

DNS Instructions Link

Customer Support Contact

GoDaddy:

1 (480) 505-8877

Network Solutions

1 (877) 898-3290

Yahoo/Aabaco

OpenSRS

1 (888) 511-7284

Enom

1 (800) 371-6992

1&1

1 (866) 991-2631

Bluehost

Namecheap

HostMonster

Google Domains

Changing CNAME and A Records

If you prefer to maintain control of your domain's name servers, you may update the CNAME records for the root (@) and www to point to SportsEngine Motion.

Helpful Tip! If you encounter problems finding or updating the CNAME and A records, please contact the domain registrar directly.

Use the chart below to complete the following:

  1. Find your third-party provider and use the login link to access your system.

  2. Use the CNAME Instructions Link to determine where to update the CNAME and A records.

  3. For CNAME records, enter the following fields.

    • Type = CNAME

    • Name (US Customers) = www

    • Name (UK Customers) = WWW

    • Data (US Customers) = edge.us.gomotionapp.com.

    • Data (UK Customers) = edge.uk.gomotionapp.com.

    • TTL = Default

  4. Add the new A records following the format below, ensuring you enter both data values listed.

    • Type = A

    • Name = @

    • Data (US Customers) = 104.16.71.48 and 104.16.72.48

    • Data (UK Customers) = 104.18.159.233 and 104.18.160.233

    • TTL = Default

Common Third-Party Domain Registrars (CNAME Instructions)

Third-Party Provider

Login Link

CNAME Instructions Link

Customer Support Contact

GoDaddy:

1 (480) 505-8877

Network Solutions

1 (877) 898-3290

Yahoo/Aabaco

OpenSRS

1 (888) 511-7284

Enom

1 (800) 371-6992

1&1

1 (866) 991-2631

Bluehost

Namecheap

HostMonster

Google Domains

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