NOTE: If your organization is based in the European Union, please contact your account manager or customer support to discuss your options.
Every credit card transaction includes merchant fees, and some organizations decide to recover those fees. For those organizations that would instead pass along those processing fees to their customers separately, known as “surcharging,” there are some ways to accomplish this.
NOTE: Credit card surcharging laws vary by state, and most credit card companies prohibit surcharging more than the fees they charge you. It is recommended that the prices be raised to offset processing fees and that the same amount be charged regardless of the payment method (Single Pricing Scheme).
Be aware that you cannot wholly recover your processing fees because SE Payments assesses them based on the total amount charged to the customer (invoice items + surcharge fees).
For example, if a customer makes a $100 payment and your organization's rates are 2.9% + 1% technology fee + $0.30 per transaction:
| Rate | Amount |
Class Fee | $100 | $100 |
Percentage Fee | 2.9% | +$2.90 |
Technology Fee | 1% | +$1.00 |
Transaction Fee | $0.30 | +$0.30 |
Customer Charge | Total | $104.20 |
SE Payments then processes this as follows:
| Amount |
Customer Charge | $104.20 |
Percentage Fee | -$3.02 |
Technology Fee | -$1.04 |
Transaction Fee | -$0.30 |
Total Paid Out to Organization | $99.84 |
Using the above example, setting your price to $104.37 will net you $100.00.