You must have SwimOffice Admin - Super User or Financial Admin - Full Access to manage meet fees.
NOTE: If you processed the charges while creating the meet fee batch, you must process a refund following these steps.
If you need to delete incorrect meet fees for all the accounts, the recommended way is to go into each account and delete the fees, but this is impractical if you have many athletes.
The alternative is to generate the same fees again, but as a negative amount — the opposite of the fees billed — so that it cancels the amounts billed, following the steps below:
Turn off the current version if you generated a fee batch from meet entries.
Click Business Tools > Billing Manager, then click Billing Setup > Meet. Uncheck Generate meet entry fees on entry file generation, then click Save Changes.
Click Business Tools > Meet Fee Billing in the side menu.
Click New > Create Batch from XLS File.
Click Upload and select the desired file.
Select the meet name.
Make sure to select the meet name as seen on the Athlete Signup tab.
Click Create Batch.
Click the batch.
Check the member(s) box(es).
Click Actions > Create Invoice Items Only or Create Invoice Items & Charge CC.
Check the desired meet fee option.
If you select option 2, enter the custom amounts.
Enter the surcharge, if applicable.
If you have multiple, enter the total.
Select the Chart of Account.
Click Create Invoice Items Only or Create Invoice Items & Charge CC.