Permissions are required to manage email opt-outs. Click here to learn how to view your permissions.
To manually unsubscribe a user:
Click Org Tools > Email Center in the left navigation menu.
Click the Manage Opt-Outs tab.
Click + Add Opt-Out.
Enter the email address to unsubscribe.
Click Add.
To delete an email from the opt-out list and re-subscribe it:
Click Org Tools > Email Center in the left navigation menu.
Click the Manage Opt-Outs tab.
Check the box(es) by the desired user(s) name(s) to re-subscribe.
Click Actions > Delete Opt-Out(s).
Click Remove to confirm.
To export unsubscribed users:
Click Org Tools > Email Center in the left navigation menu.
Click the Manage Opt-Outs tab.
Check the box(es) by the desired user(s) name(s) to export.
Click Export to Excel.
The file automatically downloads.