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How to Manage Email Opt-Outs
How to Manage Email Opt-Outs
Updated over 5 months ago

Permissions are required to manage email opt-outs. Click here to learn how to view your permissions.

To manually unsubscribe a user:

  1. Click Org Tools > Email Center in the left navigation menu.

  2. Click the Manage Opt-Outs tab.

  3. Click + Add Opt-Out.

  4. Enter the email address to unsubscribe.

  5. Click Save.

To delete an email from the opt-out list and re-subscribe it:

  1. Click Org Tools > Email Center in the left navigation menu.

  2. Click the Manage Opt-Outs tab.

  3. Check the box(es) by the desired user(s) name(s) to re-subscribe.

  4. Click Edit > Remove.

  5. Click OK to confirm.

To export unsubscribed users:

  1. Click Org Tools > Email Center in the left navigation menu.

  2. Click the Manage Opt-Outs tab.

  3. Check the box(es) by the desired user(s) name(s) to export.

  4. Click Export > Custom Excel Export.

  5. Select desired fields to include.

  6. Click Create Report.

  7. The file automatically downloads.

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