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For Swim Admins
244 articles
How to Merge Swimmer ID
How to Use a Preferred Name in the Athlete's Profile
How to Add a Swimsuit Size
How to Export a Roster to Import in Meet Manager
How to Use Team Manager to Input a Swimmer's Best Times or Results
How to Create a Swimmer ID #
How to Import Membership Database & Results
How to Document Racing Start Certifications
How to See Workers Who Have/Have Not Signed Up for a Job
How to Add an EV3 file to a Swim Event After the Athletes Have Declared
What Happens When I Re-Import EV3 Events Files?
What to Do if the EV3 File is Missing from the Event Zip Folder
How to Un-Commit an Athlete for an Event
Are Diving Events Supported?
Why is My Swimmer Not Showing for an Event?
How to Use QuickEntries to Enter Athletes into Events
How to Create an Entries Report Using a Two-Column Format
How to View the High Points Report
How to Print the General Schedule
Job Signups Overview
How to Hide Workout Details from Parents & Swimmers
How to Set Up an Event Connected to Online Registration - Multiple Registrations On
How to Create Sets, Workouts, and Practices
How to Use Points Instead of Hours for Job Signups
How to Edit an Event
How to Print the Practice Schedule
How to Filter the Practice Schedule
How to Subscribe to the Practice Schedule
How to Correct a Swim Meet Fee in the Event File
How to Update the EV3 File on Events
How to Perform Course Conversion/Factoring of Times
How to Enable Event Signups by Day/Session
How to Add a New Event or Meet
Multi-Cut Course Order in the Event Entry File Overview
How to Generate, Invoice and Charge Meet Fees Batches/Reports from Entries
How to Manage Meet Results
How to Generate a Meet Eligibility Report
How to Set Up FTP/SwimOffice to Work with Meet Manager Live Results
How to View the Meets my Athlete has Entered
How to Delete Individual Results from Meet Results
Best Times Discrepancies Between Meet Entries and Reports
How to Generate a Meet Fee Breakdown PDF
How to View Commitment Log of Changes Made in Meet Entries
Why Doesn't the Meet Attendance Report Show All Meets?
How to Generate a Meet Entries Report
How to Generate a Meet Entry File
How to Restrict Swim Meets to Billing or Roster Groups
How to Load Ev3 Events File into the Meet
How to View How Many Meets an Athlete Attended
How to Generate Meet Fees from Results
How to Show All Results for the Top Times by Athlete Report
How to View Relay Results
How to Automatically Add NT Relays
How to View Not USA Registered Athletes on the Entry Report
How to Use Converted Times for Relay Entries
How to Generate a Proof of Times Report
How to Update All Events with New Meet Results or Times for Committed Athletes
How to Find the Improvement Percentage with the Improvement Report
Why Doesn't Update Times Use Recent Results?
How to View Athlete Times by Name or Filter Criteria
How to Generate a Top Times Report By Athlete Against a Standard
Meet Results: Time Reports Feature Comparison
How to See an Athlete's Best Time Compared to Their Seasonal or Best
How to Generate Split Sheet Reports
How to Show All Athlete's Top Times by Event
How to Copy/Clone an Event Registration
How to Auto-Update Broken Meet Result Records
Top Times Reports Overview
How to Check if an Athlete is Eligible for an Event
How to Upload High School Meet Results
Team Manager Export Instructions
How to Reject Meet Entries
Can We Use Two Team Club Codes for Combo Teams in Meet Entries?
How to Export a Roster/Members to Import into Team Manager
How to Add/Edit Time Standards for an LSC
How to Edit Meet Results Info
How to Commit Swimmers to Individual Events
How to Update Times for Committed Athletes
How to Import Meet Results
How to Manually Add Meet Results or Swimmer's Times
How to Add a Swimmer's Meet Time Manually
How to View and Use Swim-Up Athletes
How to Add Time Standards
How to View an Athlete's Best Times
Can I Create New Time Standards?
How to Enter Bonus or Exhibition Events for a Swim Meet
How to Restrict Entry Times to Specific Meet Types
How to Automatically Set an Unattached Date
How to Enforce Qualifying Times for Swim Meet Entries
How to Run a Dual Team Intrasquad Meet
How to Create a Record of Top Times from Team Records
How to Designate Exhibition Swimmers/Events
How to Create a Relay Using Auto Find, Add NT Relay, or Manual Add
How to Pull an Improvement Percentage Report for a Single Meet
Can I Import Meet Results Files Using Only My Team Code?
How to Import Updated Meet Entry Times
How to Set Up Team Records
Why Does My Entry File Show an Exception Report/SDIF Integrity Check on Meet Manager™?
Lessons: How to Manage Lessons
Lessons: How to Edit or Clone Lessons
Lessons: How to Setup Lessons
Lessons: How to Set Up a Class for Recurring Monthly Billing
Lessons: How to Prorate Class Fees
Lessons: How to Add A Coupon Code
Lessons: How to Add a Multi-Student/Swimmer Discount
Lessons: How to Create/Add a Multi-Class Discount
Lessons: How to Send an Email
Lessons: What Reports are Available for Instructors?
Lessons: How to View a Student's Time Slot
Lessons: What are the Admin Available Reports?
Lessons: How to Manage Slot Limits
Lessons: How to Multi-Overwrite Slot Structure / Class Times
Lessons: How to Set the Account Status
Lessons: How to Add a Charge or Credit to a Lesson's Account
Lessons: Why Didn't an Additional Credit/Charge Apply to the Lesson's Account at Checkout?
Lessons: How to Pay Additional Charges
Lessons: How to Make On-Demand Charges with Credit Cards
Lessons: How to Manually Refund a Credit Card to a Different Card or Payment Method
Lessons: How to Apply a Credit to a Pay by Check Charge
Lessons: Do Additional Credits/Charges Apply to Recurring Billing?
Lessons: Move a Student to a Different Class
Lessons: Customize the Program Registration Bar(s)
How to Troubleshoot Swimmer Not Showing as Registered or Times Are Not Displaying
USA Swimming Bulk Renewal Guide
How to Connect Members to USAS Deck Pass
How to Send a USA Swimming Registration Invitation
How to Enable USA Swimming Registration to a Roster Group
How to Activate USA Swimming as a Vendor
How to Link/Unlink a Member on the USAS Roster
How to Finalize a Swim-a-Thon and Submit to USA Swimming Foundation
Improved Online Registration Membership
How to Create a Registration
How to Manage and Process Registrations
How to Test and Open a Registration
How to Copy/Clone a Membership Registration
How to Refund a Registration
How to Add a Multi-Athlete Registration Discount
How to Collect Swimsuit Quantities/Sizes to Place a Bulk Order
Accept a TouchPad invitation as a visiting team
TouchPad: Why don't my athletes qualify for open events
Bonus events in TouchPad
Sending my host an entries file for a TouchPad meet
TouchPad: Import Meet Entries Into TouchPad (non-syncing teams)
If my TouchPad meet will not sync, how do I get the host my file?
TouchPad: Seed events
TouchPad: Athlete Entries
Hide a meet from TouchPad Live but show others
TouchPad: Report Banners
TouchPad: Scratches report
LSC exception report requires USA ID change in TouchPad
Installing TouchPad
TouchPad: Delete Team
Disable TouchPad as a Start-Up Program
Import a roster into TouchPad for OnDeck/manual entries
TouchPad: Score / Scoring
TouchPad: Award Labels
TouchPad: Relay Entries
TouchPad: OVC Athletes
IMX/IMR points reporting using a TouchPad results file
TouchPad: Add/edit events
TouchPad: Create multi-age events
TouchPad: Connect Your Timing Console
Opening sync to allow teams to update entries and sync to TouchPad
TouchPad: Meet Time Estimate
TouchPad: Meet Results Reports
TouchPad: Event type preferences
Why are my athletes' Names/Gender coming wrong to TouchPad?
TouchPad: Set Up a Network
TouchPad: Alternate Heats/Events
TouchPad: Restore a Team
TouchPad: Add/edit Event Records
TouchPad: Event Records Broken report
TouchPad: Import/export records
TouchPad: Enter DQs and DFSs
TouchPad: Enter Results Screen
TouchPad: Timer Settings - select timers
TouchPad: Average Watch Times
TouchPad: Deck Entry report
TouchPad: Exporting a Meet Entries File
TouchPad: Add/Create a Meet - Meet Setup
TouchPad: Rejecting a team from a meet
TouchPad: Meet Timeline / Duration reports
TouchPad: Mixed event with scoring by gender
TouchPad: Score by different age groups
TouchPad: Manually adding results for a meet
TouchPad: Add an athlete during the meet
View TouchPad Live Results in SwimOffice
TouchPad Live: Where is my meet?
TouchPad: Export Lenex Meet Results (UK)
TouchPad: Global Settings for international teams
TouchPad: Adjust font size in Entry Manager
TouchPad: Sync entries for meet using TUSync
Syncing TouchPad/SwimOffice/OnDeck information flow
TouchPad: Show finish place by heat
TouchPad: Scratch athlete(s) during meet
TouchPad: Quality points / quality team scoring
Activate TouchPad Live Results on SwimOffice
TouchPad: Merging event times during meet
TouchPad Meet Is Not Showing Athlete Times on SwimOffice
TouchPad: Set meet sessions - add days and sessions
TouchPad: Event Time Standards - restrict entries for events
How to Delete TouchPad Meet from SwimOffice Events Tab
TouchPad: Adjusting the seeding pattern for heat/lane assignments
Track Accepted TouchPad Invitations and Submitted Entries
TouchPad: Accept visiting team's entries / Entries won't sync but are visible in SwimOffice
TouchPad: Scratch an athlete's events for a session
How to Import TouchPad Meet Results into Team Manager
TouchPad: Create/Add Report Banners - image sizes and formats
TouchPad: Best Practice for Meet Creation on multiple computers
How to Give Administrative Rights to Run TouchPad
TouchPad: Set up meet for Not USA Registered athletes
TouchPad: Delete or clear all times for an event
View TouchPad Live results on any device
TouchPad: Adjust/Select Electronic, Backup and Watch Times (F12)
TouchPad: Add deck entry fees to events
TouchPad: Enable or disable the ability to sync entries to the host
TouchPad: Enable or disable sync function by team for event entries
How to Set Starting and Ending TouchPad Sync Dates/Times
TouchPad: Creating Meet Packages - Heat Sheet/Psych Sheet/Meet Durations reports
TouchPad: Multiple Division Scoring - allowing multiple teams to score against each other
TouchPad: Restricted Scoring - limit number of scorers in unevenly matched teams
Why did a meet show up on our site that says TouchPad?
TouchPad Live: Watch specific athletes or teams
Touchpad: Delete a meet off of SwimOffice after you have accepted the invitation
TouchPad: Entry Manager - Import SD3 Entries, Rosters, Meet Results
TouchPad: Generate report of Registered and Not USA Registered athletes
TouchPad: Export results for USA Registered and Not USA Registered athletes
TouchPad: Manually set or clear athlete as Not USA Registered
TouchPad: USA-S Sanctioned Event, Approved Competition and Observed Swim
TouchPad: Run "Timed Final/Last Heat in Finals" with finals in different session
TouchPad: Filter by open events, age, name in Scratch Pad
TouchPad: Use FINA/USA Swimming or NCAA/Other rules for time adjustments
TouchPad: SD3 Results File - TeamManager reports duplicate team count (visual only)
TouchPad: Sync meet results for USA Registered athletes
How to Export TouchPad Meet Results for Non-TeamUnify Teams