SportsEngine

If Meet Manager™ doesn't accept a file due to an SDIF integrity check resulting in an exception report or just an exception report, do the following:

Click Events &amp; Competition &gt; Team Events in the side menu.

Locate the desired event and click Edit Commitment.

Double-check individual entries and relays and look for the following:

- Incorrect IE entry times, e.g., 23:20.15 for a 50 free.
- Incorrect Relay times, most notably a 0.00 time instead of NT.

If you find the problem, fix and re-export the event file and send it to the hosting team.

If these appear correct, click on the Meet Name in the upper left corner.

Confirm the course type (SCY, LCM, etc.) displayed in the event file is identical to the meet info.

Select the desired file options and click Generate Entry Fees Batch Now.

Click Export &gt; Custom Excel Report.

Share the new file with the hosting team.

1. Click Events &amp; Competition &gt; Team Events in the side menu.
2. Locate the desired event and click Edit Commitment.
3. Click the Committed Athletes tab.
4. Double-check individual entries and relays and look for the following:
 - Incorrect IE entry times, e.g., 23:20.15 for a 50 free.
 - Incorrect Relay times, most notably a 0.00 time instead of NT.
5. If you find the problem, fix and re-export the event file and send it to the hosting team.
6. If these appear correct, click on the Meet Name in the upper left corner.
7. Confirm the course type (SCY, LCM, etc.) displayed in the event file is identical to the meet info.
8. Click Generate Entry Files.
9. Click OK to confirm.
10. Select the desired file options and click Generate Entry Fees Batch Now.
11. Click OK to confirm.
12. Click Export &gt; Custom Excel Report.
13. Share the new file with the hosting team.

If the steps above do not work, please <a href="https://support.gomotionapp.com/en/articles/6449581-how-to-contact-support" rel="nofollow noopener noreferrer" target="_blank">contact support</a> for further assistance.