SportsEngine

When a swimmer should have times but no times are displaying, or is showing as not registered when it is, troubleshoot the issues by:

Click Org or Team Tools &gt; USA Swimming Roster on the left navigation menu.

If your swimmer is showing here but needs to show as registered in the USA Swimming Registration or having NT times, unlink the member on the USAS Roster.

- Click <a href="https://support.gomotionapp.com/en/articles/6540180-how-to-link-unlink-a-member-on-the-usas-roster" rel="nofollow noopener noreferrer" target="_blank">here</a> to view the steps.

If your swimmer is not showing on the USA Swimming Roster page, navigate to USA Swimming to resync the roster.

- Click <a href="https://usaswimming.thecloudtutorialusers.com/main/articles/1696953241137" rel="nofollow noopener noreferrer" target="_blank">here</a> to view the steps.

1. Click Org or Team Tools &gt; USA Swimming Roster on the left navigation menu.
2. If your swimmer is showing here but needs to show as registered in the USA Swimming Registration or having NT times, unlink the member on the USAS Roster.
 - Click <a href="https://support.gomotionapp.com/en/articles/6540180-how-to-link-unlink-a-member-on-the-usas-roster" rel="nofollow noopener noreferrer" target="_blank">here</a> to view the steps.
3. If your swimmer is not showing on the USA Swimming Roster page, navigate to USA Swimming to resync the roster.
 - Click <a href="https://usaswimming.thecloudtutorialusers.com/main/articles/1696953241137" rel="nofollow noopener noreferrer" target="_blank">here</a> to view the steps.