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For Parents
43 articles
How to Use Kiosk Mode
How to View/Edit My Account Information
Strong Customer Authentication [SCA]
How to Log In to Your Account
How to Add and Verify Your Mobile Phone for Text Communications
How to Add Members to My Account
How to View Videos
How to Run a Billing Simulation
How to Add a Credit Card or ACH to Account in Your Wallet
How to Make an On-Demand Payment
How to View the Job Signup Report for My Account
How to View Your Account's Service Hours Forecast
How to Change My Email Address
System Overview
How to Opt-Out My Account from the Members Search
How to Sign Agreements
How to Register for a Class
How to Register for a Team Event
How to Register for a USA Swimming Membership
Class Registration and Shopping Cart Flow
How to View Current & Upcoming & Archived Clinics/Events
How to Volunteer/Sign Up for Jobs
How to Commit/Sign Up for a Meet/Event
How to Book an Appointment
How to Cancel or Change an Appointment
How to Register for a Team Registration
Mobile Home Page FAQ for Parents
Mobile: Billing Summary & Wallet FAQs
Mobile: Parent Dashboard Overview
How to Log In to the Mobile App
Mobile: How to Sign Agreements
How to Review Your Organization From the Mobile Homepage
Mobile: How to Purchase Required Dress Code Items
Mobile: How to View Your Billing Summary
Mobile: How to Manage Payment Options
Mobile: How to Make a Payment
Mobile: How to Sign Up for a Meet
Mobile: How to View Class Makeups for a Member
Mobile: How to Volunteer for Jobs
OnDeck Parent: Membership
OnDeck Parents: Events & Meet Entries
OnDeck Parent: Expert in 5 Minutes
Mobile: How to Send a Message to an Instructor