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SE Payment Settings Overview
Updated over 2 months ago

Permissions are required to manage SE Payments Settings. Click here to learn how to view your permissions.

Your organization must have SE Payments activated to view this tab. You can begin the application process for the first time using the steps below:

To view your organization's SE Payment Settings:

  1. In the side menu, click Business Tools > SE Payments.

  2. Select the SEPayments Settings tab.

Required Information

NOTE: This tab is visible only if your organization needs to submit additional information to verify your account.

We regularly review financial requirements to ensure compliance across all organizations when processing payments. As a result, you may need to provide updated information to maintain uninterrupted access to payments.

If your payment processing application is not approved, the financial contact will receive an email notifying them of the rejection. There are many reasons for an application rejection, but the system will instruct you through the update process.

To update your application:

  1. In the side menu, click SE Payments.

  2. Select SEPayments Settings > Required Information.

  3. Enter the necessary details and click Save.

  4. Click Next/Submit for approval.

Statement Descriptor

This tab determines how your company's name appears on a bank statement. Customers use it to identify the payment in a particular transaction. To update, enter the desired name and, when finished, click Save.

Bank Account Information

This tab displays your organization's current bank account, which will receive the organization's payouts. To change this, follow the steps here.

Persons

This tab lists your organization's financial representative(s) and their information. This information is crucial when verifying information on the Required Information tab because the documentation submitted for verification must match the primary representative's information.

NOTE: The address entered must be a home address; the fields are punctuation and case sensitive.

Click Add Person, fill out the form, and click Create to add more people. If you need to change your primary representative, check the box stating that the new person is the organization's primary representative.

SEPayments Emails and Alerts

Under Available Accounts, click the account name, then click the arrow to move it to the Selected Accounts, which will receive SE Payments Emails and Alerts. Do the reverse process to remove notifications from an account.

Only accounts with the required SE Payments permissions are listed here.

Dispute Notification Options

Use the toggles on this tab to control how SE Payment admins receive dispute notifications.

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