From the navigation menu, click Classes > Class Admin.
Next to the class, click the Gear Icon, then the Registrations tab.
To the right of the member, under the Actions column, click the X icon.
Click Cancel Registration to confirm.
From the left navigation menu, click Business Tools > Billing Manager.
Search for and click the account to manage.
Search for and click on the payment item to refund.
Choose whether to process a full or partial refund. If partial, choose the applied charge and enter the refund amount.
To complete the refund, click Process Refund.
NOTE: Refunds must be issued within 180 days of the transaction.
Updated over a week ago