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Mobile: How to Make a Payment
Mobile: How to Make a Payment
Updated over a week ago

Depending on your organization settings, you can make a partial payment, full balance payment, or prepay for a future charge when making on-demand payments from the app. There are three convenient places for you to make a payment.

  • My Account

  • Billing Summary

  • Charge Detail

  1. Open the Mobile app and sign in to your account.

  2. By default, you are brought to the My Account page. To navigate to the My Account page, tap the hamburger icon > My Account from the top left corner.

  3. Beneath your balance, tap Make a Payment

  4. From the Make Payment Summary, if desired, edit the title and add any notes to the description.

  5. Tap Process Payment.

  6. Select a saved credit card or add a new one.

    • If an ACH account is set up, you can use it to make payments.

  7. Tap Process Payment again to confirm.

  8. Click Done.

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