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How to Send an Email to an Account/Member

Updated this week

NOTE: Alternate email accounts receive all non-billing communications except password reset emails.

  1. From the left navigation menu, click Org Tools > Accounts or Members.

  2. Select the Account(s) or Member(s) you would like to communicate with.

  3. Click Communicate > Email/SMS/Push Custom Message.

  4. Check the email box.

  5. Click Create Message.

  6. Fill out the form as desired, with a subject, additional recipients, attachments, and the message.

  7. When satisfied, click Send Message.

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