NOTE: Alternate email accounts receive all non-billing communications except password reset emails.
From the left navigation menu, click Org Tools > Accounts or Members.
Select the Account(s) or Member(s) you would like to communicate with.
To email members of a specific class, for example, click Customize Filters and select the desired program(s), sub program(s), and class(es).
Click Communicate > Email/SMS/Push Custom Message.
Check the email box.
Click Create Message.
If desired, click Load From Template and select the desired email template.
You may fill out the email information and check the Save as a Template box to create a new template from this screen.
Fill out the form as desired, with a subject, additional recipients, attachments, and the message.
When satisfied, click Send Message.