Why do I need a SportsEngine Account?
A single sign-in allows users to log in with one set of credentials to get access to the SportsEngine ecosystem. This provides a streamlined experience and avoids access problems by having multiple user accounts and different passwords.
If the user was migrated or has previously signed in with a SportsEngine Account, the SportsEngine Motion account will be connected. If needed, administrators may trigger a secondary migration by navigating to the Account Information and clicking Email Login Instructions on the account's profile screen.
How do I log in to my account?
Upon logging in, you will be redirected to the SportsEngine login screen. Use your SportsEngine email address and password to log in to your SportsEngine Motion account.
I have a SportsEngine account, but it differs from my typical login. How do I sync my accounts?
Please reach out to support to sync your accounts. Click here to view the steps.
How do I check if a SportsEngine account is associated with an account?
Admins can check an account's status by following the steps below:
Click Org Tools > Accounts from the left navigation menu.
Search and click on the account you'd like to check.
Under Account Information, the SE Account Connected field will display whether it is connected.
Can I update an account/member's name or log in?
If the account/member has not yet claimed their SportsEngine Account, you can edit their name and email in their profile's Account Information to match the SportsEngine Account.
How can users update their information, such as name and email address?
If the user has claimed their SportsEngine Account, they must manage it in SportsEngine. Click here to view the steps.
Best Practices to Help Users Register
Help users register by customizing the New Account Landing pages by:
Click Business Tools > Org Profile & Settings in the left-hand navigation panel,
Click the General Setup tab and scroll to the New Account Landing Page.
If needed, adjust the Landing Page Text toggle to Custom.
Under Sign In Class Registration Button Label, Sign In Booking Registration Button Label and/or Sign In Comp Registration Button Label, set the toggle to Show and replace the default text with one or more of the examples below.
Register Here
Class Registration
Season Registration
Book an Appointment