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How to Manage Previously Sent Emails in the Email Center
How to Manage Previously Sent Emails in the Email Center
Updated over 7 months ago

The Email Center gives access to view previously sent emails, their recipients, and who has viewed them, and the ability to email specific groups with or without attachments.

How to Search for Previously Sent E-mails

  1. Click Org Tools > Email Center from the left navigation menu.

  2. Find your articles by searching the subject, the email's date, or the message type.

  3. Click Search to find your email(s).

How to View the Message of a Previously Sent Email

  1. Click Org Tools > Email Center from the left navigation menu.

  2. Find your articles by searching the subject, the email's date, or the message type.

  3. Click Search to find your email(s).

  4. Click on the email subject.

  5. To the right of the Message Body, click here to read.

How to See Who Has Viewed Sent Emails

  1. Click Org Tools > Email Center from the left navigation menu.

  2. Find your articles by searching the subject, the email's date, or the message type.

  3. Click Search to find your email(s).

  4. Click on the email subject.

  5. From here, you can view:

    • Emails probably NOT opened

    • Unique Mails Opened

  6. Click Return to navigate back to the Email Center.

How to Add Attachments to an Email

  1. Click Org Tools > Email Center from the left navigation menu.

  2. Click Email Message.

  3. Select the groups to send the message to.

  4. Enter the email subject.

  5. Click Choose File, select the file from your computer, and click Open.

  6. Repeat step 5 up to two more times.

  7. Input the content of your email.

  8. Click Email NOW to send.

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