Admin Level - Superuser and TouchPad PC Admin
In order for visiting team's entries sync to TouchPad, you must accept their entries in SwimOffice. When you sync in TouchPad, it will show up.
SwimOffice
In the side menu, click Events & Competition > Team Events.
Click Invited Teams under desired event.
Confirm that the column 'Enroll Status' for each team says Accepted
To update, place a check mark to the left of all teams that need to be accepted and click the Accept Teams button.
TouchPad
Click File > Sync Now to SwimOffice, or press Ctrl+Y.
Confirm the entries have synced.