The Cancellation Report gives access to view accounts that have submitted registration cancellation requests.
From the left navigation menu, click Business Tools > Billing Manager.
Click the Cancellation Report tab.
If you do not see the tab, scroll through the report tabs using the left and right arrows.
Use the search bar to search for members or accounts.
Fill in the desired filters.
Submission Date: A date range for when accounts submitted the cancellation request.
Modules: Group Billing, or Classes.
Effective End Date: This indicates the account's end date based on the notice window in Billing Setup.
To export the report, click Export to Excel.